Impact of Information Technology on Insurance Sector with Special Reference to the Life Insurance Corporation of India
Keywords:
Information Technology, Insurance.Abstract
Emergence of information technology has changed customers’ socio-economic culture vastly and human interactions are now significantly being replaced by the interactions of human-technology where like any other sector, in insurance sector also the information technology is playing the most important role in providing quality services to the customers in order to satisfy them. Considering various needs and requirements of the customers as well as their awareness about the information technology and various information technology enabled services, the insurance companies are dedicatedly trying to gain the maximum utilization of the information technology in their business operation in most efficient and effective way with the help of their strong technology savvy manpower in the competitive market. In the present perspective, the researcher in this paper wanted to study the impact of the
modern technology namely information technology on the insurance sector with special reference to the Life Insurance Corporation of India (LICI) in Burdwan district, West Bengal. In this study, accepted 221 usable responses were considered as the sample size and statistical package SPSS 16 was used to perform the analyses.
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